• Fonction : responsable télémédecine
• Entreprise : Apollo Hospitals
• Activité : Santé
• Thèmes abordés :
  • IT solutions for management of the Hospitals
  • Telemedecine
  • Health Super Highway

Présentation de votre entreprise

Site URL : www.apollohospitals.com

Divya is the COO of the BPO and IT arm of the Apollo group. The company started in early 2001 under Divya's leadership and has grown to 2500 plus staff today with its revenue exceeding $100 million. It has grown by 30% over the last year and is positioned to grow this year too. It is clearly recognized as the top player in the league table of healthcare vendors in India and among the top 5 in US. It has been rated as the Number One vendor by Black Book of Outsourcing for Payer and Provider category.

Divya heads a global team of executives involved in client acquisition, retention and service delivery. With his background in corporate strategy, business management and operations, he is responsible for delivering the highest level of services to Apollo's clients, which includes leading providers and payers based in the US. Under Divya's leadership, Apollo has consistently brought best practices to bear and ensured measurable ROI for its client population. This is demonstrated by investments made towards six-sigma practices and the accreditations of ISO 9001 and BS7799.

Apollo today serves three of the top five US commercial insurers. It has also won the largest multi-year provider-side BPO contract (to be awarded to an Indian vendor). Many of these were won in stiff competition with US companies like IBM, Per Se, ACS and others with stiff competition from Indian vendors like Wipro-Spectramind, 24/7 and Cognizant. The company has ensured that it does long term strategic deals with clients and positions itself among the top three vendors of the client.

Divya has been able to achieve this by pulling together an exceptional management team in this unit. He is supported by the Operations head, Quality head, Business Development head and HR & facilities head - who all report to him.

Les thèmes que vous souhaitez développer durant votre intervention

• IT solutions for management of the Hospitals
• Telemedecine
• Health Super Highway

En quelle langue ferez vous votre exposé ?

Anglais

Toutes les interventions étrangères seront traduites simultanément en français.